MedValet connects you with top medical professionals in Medellin and Colombia while ensuring you feel comfortable, supported, and completely at ease from the start to the end of your medical journey.
Colombia is home to top-class medical facilities and highly trained doctors, many of whom have studied, practiced and still today extend their education abroad. You receive top-tier medical care that meets or exceeds global standards—at a significantly lower price compared the U.S. or Europe.
We’re open about all costs so you can be financially prepared for the journey.
We don’t charge upfront deposits until you commit to your first doctor’s appointment following your first free consultation with our Patient Journey Director.
With a background in Swiss hospitality, we manage every detail— from your first doctors appoint to your accommodations, transportation, aftercare, and even leisure activities—so you can focus on your recovery while we handle the rest.
We partner only with the best—top-rated doctors & specialists, accredited hospitals and clinics that uphold international healthcare standards. Your health deserves nothing less than the highest level of expertise.
Your health journey deserves confidence and clarity. MedValet not only connects you with Colombia’s top medical providers but also offers optional international insurance coverage—no matter where you're from.
MedValet operates locally from of Medellin, Colombia, giving us the unique ability to truly be by your side. We are here on the ground with you, attending every need and unforeseen event directly from within the Country to ensure a seamless and reassuring medical experience.
Our first step will be to get to know each other through a complementary introductory call with our Patient Journey Director.
Furthermore, you may arrive to MedValet having done your own research already, which is great. If not, we would like to teach about four key services/roles:
Now that we have met each other, we start planning:
Our Client Journey Director will attend this appointment with you to support, translate if needed and ensure no misunderstanding . This three-way remote meeting with your doctor will help us create your own personalized schedule and medical plan while you visit Colombia.
In General, we can get you an appointment with our medical partners within a foreseeable future of maximum 15 days. Keep in mind that we can speed track the appointment if your health needs immediate attention.
We charge a one-time fee of USD 200 to cover the doctor’s first appointment. This fee includes any further in person consultation with your doctor.
Having met your doctor we now have a clear idea of what your schedule needs to look like and:
Your quote will include:
• A complete breakdown of your estimated costs
• Your proposed medical schedule
• Recommended flight and accommodation options
• Optional financial protection and insurance coverage
Once both parties are ready to proceed:
Initial Deposit: 40% of the total cost must be transferred within 7 days of confirmation, either to your designated escrow account or directly to MedValet’s company bank account.
Final Balance: The remaining 60% is due no later than 7 days before your scheduled arrival in Colombia.
*please note that payment deadlines may vary.
Consent and sign all required documentation for your medical journey, including:
• Medical Tourism Service Agreement
• Medical Treatment Consent Form
• HIPAA Authorization / Medical Release Form
These documents ensure clarity, confidentiality, and a smooth coordination of your care.
Let’s schedule a quick Catch-Up Call before your flight to:
A team MedValet team member will personally welcome you upon your arrival at the airport and ensure a smooth check-in at your accommodation.
We’ll be with you every step of the way and attend every medical appointment with you – ensuring your comfort and upholding of the promised itinerary
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