FAQs

MedValet is a medical tourism facilitator that connects international patients with accredited healthcare providers in Colombia, managing every detail from consultation to post-treatment care.

Simply contact us via our website or phone to schedule your free consultation with Edmond.

Colombia offers a wide range of treatments, including dental procedures, weight loss surgery, orthopedic care, and various general medical treatments.

Find more information in our Foreign Patient & our Treatments pages.

Yes, many Colombian hospitals are internationally accredited and adhere to international quality and safety standards.

We partner with internationally trained doctors who have proven track records and verifiable credentials. After your introductory call, you receive their full credentials, training history, and case examples relevant to your situation.

We connect you with accredited facilities, offer 24/7 patient support, and carefully coordinate all aspects of your travel and treatment to guarantee a secure and comfortable experience. 

Your Patient Journey Director attends every medical appointment with you and translates between you and the doctor as needed. Most of our partner doctors also speak English, but bilingual support is included regardless.

Procedures in Colombia typically cost 60-75% less than equivalent procedures in the U.S. — with the same FDA-approved implants and similar surgical standards.

Our process begins with a complementary initial consultation, followed by personalized treatment planning, travel and logistics arrangements and finalizing with the procedure itself, and comprehensive post-treatment support.

Yes, recovery times vary by treatment. Your doctor will provide you detailed guidance on how long you should stay in Colombia to ensure a safe and effective recovery.

Visa requirements vary by nationality. We assist with the necessary documentation and provide guidance to ensure a smooth entry into Colombia.

For Americans and Europeans no Visa is necessary

We offer secure and transparent payment methods. In some cases, funds may be held in an escrow account until all agreed-upon conditions are met.

An escrow account is a secure holding account where funds are kept until both parties fulfill their contractual obligations, ensuring financial protection for all involved.

Yes, we manage all travel logistics, including flights, accommodations, local transportation, and even leisure activities, to make your journey completely stress-free.

We partner with trusted accommodation providers to secure comfortable, high-quality lodgings that support your recovery and overall well-being during your stay.

Our dedicated team provides continuous post-treatment support, including follow-up consultations, wellness services, and guidance to ensure a smooth recovery process.

You can reach us via our website contact form, email, or phone. Our friendly team is available 24/7 to answer your questions and assist you at every step.

We accept various secure payment methods, including international credit cards, wire transfers, and online payment platforms.

In some cases, we can guide you to financing options or flexible payment plans, depending on your treatment and the provider’s policies.

No, we ensure transparent pricing with no hidden fees. All costs, including any service fees, are clearly communicated upfront.