Privacy Policy

Effective: March 26, 2025

Privacy Policy

Welcome to Inversiones Aguila Negra SAS – commercially acting as MedValet (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to safeguarding the personal information that you provide to us when using our website, https://www.medvalet.co, or any services or products offered on or through it.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: When you register for an account, request information, or use our services, we may collect personal information such as your name, email address, phone number, and other contact information.
• Usage Data: We may automatically collect information on how our website is accessed and used, including IP address, browser type, operating system, pages visited, time and date of visit, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and personalize content.
  
  
  

2. How We Use Your Information

We may use your personal information for purposes such as:

• Providing and Improving Services: To fulfill your requests, manage accounts, and provide customer support.
• Personalizing Experience: To tailor the website and its content to your needs and preferences.
• Communicating with You: To send information about updates, promotions, or changes to our services, provided you have given your consent where required.
• Analyzing Usage: To monitor and improve our website’s performance, understand user preferences, and develop new features and services.
• Ensuring Security: To prevent fraud, maintain the integrity of our website, and protect against misuse of our services.
  
  
  

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website, conduct business, or serve users, who have agreed to keep this information confidential.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
• Protection of Rights: To protect and defend the rights or property of Inversiones Aguila Negra SAS – commercially acting as MedValet – our users, or the public, as well as to prevent or investigate possible wrongdoing related to our services.
  
  
  

4. Security of Your Information

We use industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to your personal information held by us.
• Correction: You can ask us to correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Objection: You can object to the processing of your personal information in certain cases.

To exercise these rights, please contact us at [email protected]

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a more personalized experience. You can control your cookie settings through your browser. However, disabling cookies may impact your experience on our website.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We recommend reviewing this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices please contact us at:

INVERSIONES AGUILA NEGRA SAS
CRA 65F #32C 28
Medellin 050030
Colombia
[email protected]